These Terms of Service (“Terms”) govern your relationship with WinPay with respect to your use of WinPay’s wallet services (the “Services”). Your use of the Services is also subject to WinPay’s other policies, which are incorporated herein by reference.
Before accessing or using the Services (including browsing any WinPay website or related content), you must agree to these Terms. You may be provided with a customer profile to use the Services, and you may be required to register for an account on the Services (collectively, your “Account”). By using or registering an Account, or otherwise accessing the Services, you represent and warrant that you have reached the age of majority in your place of residence. If you have not, your legal guardian must review and consent to these Terms.
WinPay reserves the right, at its sole discretion, to amend, modify, supplement, or remove any provision of these Terms or any other WinPay policy at any time by posting revised terms on the Services. Your continued use of the Services after such changes are posted will constitute your acceptance of the amended Terms. If you do not agree to any part of the then-current Terms, or any other WinPay policy, rule, or code of conduct applicable to your use of the Services, your right to use the Services will terminate immediately and you must cease all use of the Services.
1. Use of the Services
1.1 License to Use the Services
Subject to your continued acceptance of and compliance with these Terms and any other WinPay policies, WinPay grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial entertainment purposes. You agree not to use the Services for any other purpose.
The following restrictions apply to your use of the Services:
1.1.1 You are fully responsible for any unauthorized use of the Services by minors. You assume all liability for any charges incurred by minors using your credit card or other payment instruments (e.g., PayPal).
1.1.2 You may not (and may not attempt to) buy, sell, lease, lend, or gift your Account, create an Account using false identity or information, or register or use the Services on behalf of anyone other than yourself. If you have been removed from or banned from any WinPay application, you are prohibited from using the Services.
1.1.3 You may not use the Services to advertise, solicit, or distribute any commercial advertising or promotional material, including chain letters, junk mail, spam, or any repetitive, deceptive, or unsolicited information.
1.2 Login Credentials and Your Account
You may be required to connect a cryptocurrency wallet to your Account, or you may access your Account using other credentials (your “Login Credentials”). You must not share your account credentials or wallet seed phrases, nor permit any other person to access your Account or take any action that could compromise its security. If you become aware of or reasonably suspect any breach of security—including loss, theft, or unauthorized disclosure of your Login Credentials—you must immediately notify WinPay and change your credentials. You are solely responsible for maintaining the confidentiality of your Login Credentials, and you will be liable for all activities conducted through your Account, with or without your authorization.
1.3 Wallet Addresses, Private Keys, and Backups
Encrypted backups of certain wallet information may be stored on supported devices. Private keys are associated with wallet addresses and together authorize the movement of digital assets to that address. You are solely responsible for the safekeeping of your private keys and any associated mnemonic phrases (“Secret Phrases”). You must ensure the security of your wallet addresses, Secret Phrases, and private keys. Backing up your private keys, Secret Phrases, or passwords is critically important; failure to do so may result in loss of control over digital assets linked to your wallet. You acknowledge and agree that WinPay does not receive or store your wallet passwords, encrypted or unencrypted private keys, or Secret Phrases. If you forget your original password, WinPay cannot regenerate it for you. If you fail to securely back up any wallet address and private key pairs, you accept that any digital assets associated with that wallet will become inaccessible, and WinPay will bear no liability for any such loss.
1.4 Digital Asset Transactions
All proposed transactions in digital assets must be confirmed and recorded on the applicable public blockchain. Such networks are decentralized, peer-to-peer systems maintained by independent third parties, which WinPay does not own, control, or operate. We have no control over those blockchain networks and cannot ensure that any transaction you submit via our Services will be confirmed or processed. By using WinPay, you acknowledge and agree that (i) we have no ability to cancel or modify your transactions; (ii) the relevant blockchain network may fail to complete or may significantly delay processing your transaction; (iii) we do not store, send, or receive digital assets; and (iv) any transfer of digital assets occurs on the associated blockchain network, not within any network owned or controlled by WinPay, and therefore we make no guarantees regarding the transfer of ownership or rights in any digital asset.
1.5 Community Posts (“Square” Posts)
When posting articles or media in the community “Square,” you must comply with the following standards:
Content must not include any unlawful, pornographic, violent, discriminatory, threatening, or otherwise objectionable material that violates laws or public morality.
WinPay reserves the right to remove any content that violates these standards and to impose penalties on the poster—including warnings, muting, or account suspension.
You are solely responsible for the content you post; WinPay assumes no liability for its accuracy or legality.
You must comply with applicable laws and platform rules and help maintain a positive online environment.
WinPay may remove content or penalize users as required by regulators or for its own operational needs.
Users who post prohibited content may face legal risks; WinPay disclaims all liability for such content.
1.6 Prohibited Uses
Any violation of the following restrictions may result in immediate revocation of your access rights and may expose you to legal liability. You agree that you will not, under any circumstances:
Engage in any conduct that WinPay deems inconsistent with the intended spirit or purpose of the Services, or misuse WinPay’s support services.
Use or participate in (directly or indirectly) any form of fraud, exploit, automation software, emulators, bots, hacking, modification, or any unauthorized third-party software to alter or interfere with the Services, any WinPay application, or the WinPay user experience.
Modify or cause the modification of the Services or any WinPay application files without WinPay’s express prior written consent.
Disrupt, interfere with, or otherwise negatively affect the normal flow of the Services or other users’ experience, including manipulating outcomes, ranking, or exploiting bugs to gain unfair advantages.
Interfere with, overload, or assist in interfering with or overloading any computer or server used to provide or support the Services or any WinPay environment.
Initiate, assist, or participate in any attack—such as viruses or denial-of-service attacks—against the Services or other users.
Attempt to access any Services, accounts, or connected systems by any means other than WinPay’s provided user interface, including circumventing or modifying any security measures.
Post any abusive, threatening, obscene, defamatory, hateful, or otherwise offensive content, or engage in repeated unsolicited communication with others.
Post any content containing nudity, excessive violence, or other offensive themes, or links thereto.
Harass, abuse, or harm, or advocate the harassment, abuse, or harm of, any person or group, including WinPay employees or customer service representatives.